We have reached the brave new world.
Problems with various vendors of services can be complicated to resolve. This week I received a water bill for two months for over $2900.00. Yep you read that right. They are saying we used that much water for two months. Since our bill is usually less than $100.00 this is very interesting. They told my husband that there must be a leak but we can guarantee there is no leak. The only possible place for this would be between the house and the meter and since my husband mows with a very heavy lawn mower he would have been mowing through a flood. The water for out home is from a well and the only usage of that water is a rented guest house with two people who are never home. That is one aggravation we will continue to work on.
The second is my husband no longer uses his phone connected with Verizon and today I tried to get in touch with them. First I tried to sign in. It doesn’t recognize my sign-on, my phone number, or my password. Since all of this is stored in a program called Password Safe I know it is all correct. It would not let me change anything with the usual “have you forgotten?” message. At that point I tried to find a phone number for them and after searching on their web site gave up and found the number on Google. Called it and listened to music for 30 minutes. I will go the the store across town to straighten it all out. Such fun!
Why is nothing ever easy? I suppose it is because it is all automated and you can’t talk to a real person. If you do manage to get one they don’t speak English. It’s a whole new world.